Warranty period
- Every item comes with a warranty period stated on the product page and on the warranty card (usually 12 or 24 months, or the manufacturer’s/official distributor’s warranty).
- The warranty period starts on the day the item is handed over to the customer.
- This warranty does not limit your statutory rights regarding defective goods.
How to make a claim
- Contact us: +995 599 97 99 92, info@laza.ge, with your order number.
- Bring (or send) the item complete with all accessories, together with the warranty card/receipt. Please contact us by phone or e-mail first so we can agree on delivery/courier details.
- Diagnostics are carried out at an authorized/partner service center, usually within 3–14 working days. Service is free of charge for warranty cases.
- If a manufacturing defect is confirmed, the item will be repaired; if repair is not possible, it will be replaced with an equivalent item or refunded.
The warranty does not cover
- mechanical damage (cracks, impacts, broken screen) or exposure to liquid/moisture;
- damage caused by power surges, improper use or a non-original charger;
- unauthorized repair, a broken warranty seal or a damaged serial number;
- consumables (cartridges, batteries) and normal wear and tear;
- software problems, viruses or data loss (please back up your data before handing the item in for service).
LAZA LLC, ID 406154183